[I] can highly recommend him as an expert
- Six Flags

Bruce is energetic, his message right on target and his delivery well versed
- Pratt Medical

Client Reviews

Bruce brought us his "Spirit Of Excellence" program . . . over a two week period [he] provided 1200 employees with three hours of interactive training. The results have been phenomenal. Our three facilities have demonstrated a rekindled spirit, redoubling our efforts to bring excellence to our services, for the patients, our associates and each other.
Steve Taylor - Chattanooga, TN

Bruce Loeffler is a dynamic facilitator with a tremendous background from Disney World. Our employees continue to thank us for investing in them. "This was so great" and "This will impact me personally as well as in my job" is what we heard from employees over and over again.
Alan Larson - Statesville, NC

I have had the opportunity of working with Bruce for over a year now and can highly recommend him as an expert in the service field. Bruce excels not only in his service experience, but is also an excellent speaker and facilitator. I would highly recommend utilization of Bruce's expertise in any aspect of the service industry.
Marian Buehler, VP Administration - Six Flags Theme Parks

I would readily recommend Bruce as a motivator and purveyor of service excellence strategies. His service ideas have had a tremendous impact on our employees throughout the company.
Neil Sawyer, Manager - Pier One Imports

This was the best customer service/sales seminar I've ever attended. It was personal, lively, interactive and effective for every employee and leader. Bruce was able to employ his knowledge and skills from Disney World to apply to each of us personally as well as professionally.
Louise Laughlin, Vice President - AirTran Airlines

The "Spirit Of Excellence" program was an investment for the facility, but for every dollar we've spent we have gained major improvements in employee awareness of our clients, customers and co-workers' needs.
Edwin Winkelneyer, Garland Community Hospital, Garland, TX

Bruce is a true professional. He is a dynamic, energetic presenter who uses his personal experience to deliver his message. Each presentation, whether it was at 7 AM or 7 PM, was filled with the same enthusiasm and passion for motivating every employee to embrace a service philosophy.
Mary Jo Dean, Medical Center Of Plano, Plano, TX

Bruce is energetic, his message right on target and his delivery well versed and presented at a level the employee can relate to and apply. If your company is concerned with issues of morale or retention and you realize the impact employee satisfaction has on your viability, you will invest in Bruce's program. It just might be the best investment you will make.
Ken Brown Pratt, Regional Medical Center, Pratt, KS

Bruce subsequently conducted 24 training sessions for approximately 700 employees. Some comments were: "Best training we ever had" . . . "structured follow up plan" . . . "improved employee satisfaction" . . . "improved patient satisfaction and a leadership development boost!"
Curt Oberholtzer, Audrain Medical Center, Mexico, MO